Refund & Return Policy

At Little Maven, we are committed to ensuring every user has a positive product and service experience. We understand that things don’t always go as planned, so we have a fair and transparent refund and return policy..

1. Physical Products

For physical products (Dresses, coats, T-shirts, etc., we are committed to providing you with high-quality items. If you are not completely satisfied with your purchase, we offer the following:

• Returns: You may return any unused physical products within 30 days of receiving your order. To be eligible for a return, the item must be in its original condition, unopened, and unused. No return handling fee.The customer is responsible for the return shipping costs.

• Refunds: Once your returned item is received and inspected, We will refund you within 7 business days using the original payment method.

• Exchanges: If you receive a defective or damaged item, please contact us within 7 days of receipt. We will happily offer an exchange or refund for the damaged product.

2. How to Request a Return or Refund

To initiate a return or request a refund, please contact our customer support team at [email protected] with the following information:

• Order number

• Product(s) you wish to return or exchange

• Reason for return (optional)

Our team will guide you through the return process and We will provide you with your mailing address and other necessary instructions..

3. Damaged or Defective Products

If your physical product is damaged or defective upon arrival, please contact us immediately at [email protected]. We require photo evidence of the damage or defect for verification. Once verified, we will send you a replacement or offer a full refund.

4. Cancellation Policy

If you wish to cancel an order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled. If you need to modify or cancel an order before it ships, we will do our best to accommodate your request.